Control Tower
Live Ops Alert Command Center
LiveLast sync —run_20260525_0830
Open critical
3
Open warnings
5
Due in 3h
3
SelfP payment blockers
1
Keybox conflicts
2
EmailBrain failures
2
GPS mismatches
1
System health
1
16
Operational Readiness
Intervention required
3 criticals, 5 warnings open across 3 stations.
Urgency
Now3
Today5
Tomorrow1
+2 Days0
All clear.
Later0
All clear.
Next Best Actions
1
Make sure this is paid before SelfP
RES-13657 has SelfP active but €142.50 balance is unpaid. Pickup in <1h.
2
Assign keybox
RES-14001 is SelfP at HER but no keybox tagged.
3
Check EmailBrain template
Pickup instructions DE template missing token {{keyboxCode}}.
4
Switch to Agent or enable SelfP
RES-13991 at RTH airport hours, neither SelfP nor agent assigned.
5
Verify vehicle station / create non-revenue movement
PEM 9689 registered in RTH but GPS at HER.
Priority Queue
Filter
criticalNOWHERopenpayment
SelfP enabled but balance unpaid
RES-13657 has SelfP active but €142.50 balance is unpaid. Pickup in <1h.
RES-13657PEN 5085 Lukas Weber 25 May, 11:45 · —
Recommended action
Make sure this is paid before SelfP
Customer would access vehicle without settling balance.
criticalNOWHERopenlogistics
SelfP without keybox assignment
RES-14001 is SelfP at HER but no keybox tagged.
RES-14001PEP 6122 James Allen 25 May, 11:20 · —
Recommended action
Assign keybox
Driver cannot collect vehicle without keybox code.
Keybox recommendation· HER
Use box2alternatives: 4, 6, 7, 9
warningTODAYopenemailbrain
EmailBrain template hard fail
Pickup instructions DE template missing token {{keyboxCode}}.
RES-13657
Recommended action
Check EmailBrain template
criticalTOMORROWRTHopenlogistics
Airport pickup without SelfP or agent
RES-13991 at RTH airport hours, neither SelfP nor agent assigned.
RES-13991 Anna Rossi 26 May, 09:00 · —
Recommended action
Switch to Agent or enable SelfP
warningTODAYRTHopenfleet
Vehicle registry vs GPS station mismatch
PEM 9689 registered in RTH but GPS at HER.
RES-13991PEM 9689
Recommended action
Verify vehicle station / create non-revenue movement
warningNOWopensystem
Brain Cron last run stale
Last successful Brain Cron 42 minutes ago, threshold 30m.
Recommended action
Check Apps Script execution log
warningTODAYRTHopenlogistics
Keybox overlap @ RTH
Keybox 3 reused twice in ±5h window at RTH.
RES-13991PEM 9689 Anna Rossi 26 May, 09:00 · —
Recommended action
Move to a free keybox
Two reservations share box 3 within 4.25h.
Keybox recommendation· RTH
Use box5alternatives: 2, 7, 9
Reused same-day box from RES-13780 · gap 4.25h
Tight reuse: 4.25h gap (< 5h)
warningTODAYHERin progresslogistics
Vehicle station ≠ pickup station
PEP 6122 at HER but assigned car for RES at HER OK — GPS shows CHN.
RES-14001PEP 6122
Recommended action
Create non-revenue movement
infoTODAYopenemailbrain
Outbound email send failed
SMTP 550 for marie.d@example.fr — payment_request_fr.
RES-14220
Recommended action
Retry failed outbound email manually
Station workload
HER3 open
2 crit1 warn
CHN0 open
0 crit0 warn
RTH3 open
1 crit2 warn
System health
Brain Cronwarning
Last run 42m ago (threshold 30m).
Importerhealthy
Last import OK — 5/5 files.
EmailBrain Providerwarning
1 SMTP 550 in last hour.
API Ingestionhealthy
Last batch received 5m ago.
Template Rootcritical
pickup_de missing token {{keyboxCode}}.